Client FAQs

Choose your treatment, preferred therapist, time, and location through the platform. Your therapist arrives fully equipped, sets up quickly in your space, and delivers a professional massage tailored to your needs. The entire experience is designed to be seamless, allowing you to relax without worrying about travel, setup, or preparation.

You only need a quiet, comfortable space large enough to fit a massage table, ideally around two by two metres. A calm environment helps you get the most out of your session. Everything else, including equipment and setup, is handled by your therapist, so you can simply focus on relaxing.

Yes. Your therapist arrives with a professional massage table, clean linens, oils, and all necessary equipment. They will set up a comfortable and hygienic space within your home, ensuring the environment feels just as professional and relaxing as a spa experience.

In many cases, you can book a same-day appointment, with therapists available from morning to late evening depending on your location. The platform shows real-time availability, making it easy to find a time that works for you, even on short notice.

Yes. You can browse detailed therapist profiles, read verified client reviews, and choose a professional that matches your preferences, whether based on technique, experience, or personal style. This ensures a more personalized and comfortable experience every time you book.

Absolutely. All therapists are vetted, qualified, and committed to maintaining high professional standards. They follow strict hygiene protocols, use fresh linens for every session, and ensure a respectful, discreet, and comfortable experience from start to finish.

Your therapist will begin with a brief consultation to understand your needs, preferences, and any areas of concern. They will then tailor the treatment accordingly, adjusting pressure and techniques throughout the session to ensure you remain comfortable and get the best results.

You can undress to your level of comfort, depending on the type of massage you’ve chosen. Your therapist will use professional draping techniques at all times, ensuring your privacy is respected and that you feel completely relaxed and at ease.

Yes. You can manage your booking directly by call or WhatsApp, with flexible options to cancel or reschedule if your plans change. As long as changes are made within the allowed notice period, you can adjust your session with ease.

This depends on your goals. If you’re looking to relax, a soothing massage may be ideal, while deeper techniques can help with muscle tension or recovery. You can explore massage descriptions or consult your therapist, who will guide you based on your needs.